Size & Exchange Policy

We want every SABR piece to fit you properly. Please read this policy before requesting a size exchange.

Size exchange eligibility

  • A size exchange must be requested within 5 days of receiving your order.
  • Exchanges are subject to availability of the required size.
  • The item must be unworn, unwashed, unused and in its original condition.
  • All original tags and packaging must remain attached and intact.
  • Items showing stains, fragrance, makeup, deodorant marks, damage or signs of wear will not be accepted.
  • Sale, clearance and anniversary-sale items are not eligible for exchange or refund.

How to request a size exchange

  1. Contact us on WhatsApp at +92 317 4252929 within the exchange period.
  2. Share your order number, product name or article number, purchased size and required size.
  3. Wait for our team to confirm that the replacement size is available before returning the item.
  4. After confirmation, send the item through courier or inDrive to the return address provided by our team.
  5. Pack the item securely in its original packaging and include a note mentioning your order number and required size.
  6. Once the returned item is received and passes inspection, the replacement size will be dispatched.

Exchange charges

  • The customer is responsible for sending the original item back to SABR.
  • A PKR 300 replacement delivery charge applies and will be collected as cash on delivery.
  • Refunds are not available for sizing issues, change of mind or incorrect size selection.

Availability

Please contact us before returning an item. Sending a product without confirmation does not reserve the required size. If the requested size is unavailable, the exchange cannot be processed until a suitable size is confirmed.

Need help choosing a size?

Message us on WhatsApp at +92 317 4252929 before ordering, along with the product name and your usual size. Our team will help you select the most suitable option.